A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.

PrisonPhone cookies do not store any personal information (encrypted or otherwise) they are simply a numeric identifier that allow us to recognize repeat visitors.

PrisonPhone uses benign cookies to tell where to find details that can be used to pre-fill parts of online forms and to personalize future communications so they are relevant.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third-party cookies.

PrisonPhone may use this information together with contact information provided by you to contact such you with further information about its products and services.

Third Party cookies

For us to effectively measure and report on website activity, PrisonPhone uses Google Analytics, Adwords & Optimizer. More info on Google cookies can be found at:

We also track if you have come to our website from a marketing lead source using the Facebook Pixel. You can opt out of tracking Facebook by setting the DoNotTrack feature in your browser (most of the latest browsers are supported).

Our cookies are safe, do not harm your computer and do not store personal information. We respect your privacy and merely use cookies to report on our marketing activity and provide you a better and more relevant service.