HMP Norwich

Norwich Prison

Tel: 01603 708 600 Knox Road, Norwich, Norfolk NR1 4LU

Prison Phone offers phone tariffs that reduce the costs of calls from prison by up to 75%! This enables prisoners at HMP Norwich to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

HMP Norwich is a category B / C multifunctional prison holding adult male and juvenile inmates. It serves the courts of both Suffolk and Norfolk and is situated on Mousehold Heath, overlooking the city of Norwich. The prison first opened in 1887 and is situated on the site of a former army barracks. It has a capacity of 769. If you’re planning to visit HMP Norwich and want to find out how to get there, simply refer to the map on this page.

Tel: 01603 708 600

Operational capacity: 769

Knox Road, Norwich, Norfolk NR1 4LU

If your loved one is currently an inmate at HMP Norwich then our service can reduce the cost of a call from the prison payphone to your mobile phone.

The Prison Phone service reduces call costs from Norwich prison from around 40p per minute down to just 10p per minute helping your loved one stretch their PINS phone credit further.

To sign up click the button below or to find out more please take a look at the short video on this page.

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Here's some facts about Norwich prison

Did you know?

HMP Norwich is a category B/C prison in Mousehold Heath, Norwich, Norfolk. Opened in 1887, the prison has capacity to hold 769 male inmates.

Main site contains wings A-C, E, M and U wings. A wing is the induction unit and first night centre, providing 217 spaces in total. B wing has space for 119 unconvicted and sentenced adults and young adults. C wing has 123 places for unconvicted and sentenced adults, young adults and vulnerable prisoners. E wing has twenty-six spaces for older prisoners or those preferring a quieter wing. M wing has forty spaces for category C prisoners serving two years or less. U is the special care and segregation unit.

Local discharge unit (Resettlement accommodation for prisoners being released within in 12 months) has wings F, G, H and L. F & G wings have places for 164 low-risk category C prisoners. H wing is the health care unit, with 23 inpatient beds. L wing has fifteen places for people with significant social care needs.

Britannia House has D wing, the resettlement unit accommodating 42 category D prisoners, including the Britannia café run by the men, which is open to the public.

Ronnie Biggs, thief of the Great Train Robbery of 1963, was moved to Norwich prison from Belmarsh prison on the 4th July 2007, and was released within two years. He served ten years of a thirty year sentence. This ten years was spread between 1963-65 and 2001-09.

To view the latest HMIP inspection report, click here.

Visiting times for main unit are 09:30 – 11:30 in Tuesdays, Thursdays and Sundays, and 14:15 – 16:15 in Wednesdays and Saturdays.

Visiting times for the Local Discharge Unit are 09:30 – 11:30 on Saturdays and 14:15 – 16:15 on Tuesdays, Thursdays and Sundays.

  • Stress related illnesses among prisoners has increased by 50% in four years.

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  • A prisoner was found hanged in his cell on the 5th of April, only 8 days before his birthday.

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  • On the 11th June 2017, a prison officer was ‘stabbed in the neck’ by an inmate. The inmate said “there aren’t enough staff so we spend too much time in our cells. It is a case of inmates protecting the guards at the moment and it should be the other way round”.

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  • The education programme at the prison focuses on basic and key skills; such as First Aid, food hygiene, textiles and gardening.

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  • HMP Norwich is one of the only prisons in the UK to have a wing dedicated to elderly inmates. Many of them are serving life sentences.

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  • Notable previous inmates include Reggie Kray and Ronnie Biggs.

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